I must admit I’ve been oscillating moods between ‘meh’ and ‘foul’ of late. The ‘no contract extension’ , the looking for work again, the Group Sessions extending interminably into the distance, the hopefully slight, but real possibility that I may have to come back and ‘sign on’ with the same people I’m working with today, along with a myriad of other things as well
Then add in the atrocious weather for August. Well bollocks to it all.
So yesterday, when I was dealing with some mundane piece of shit that the person involved couldn’t be arsed or bothered with to actually think about and would rather hand it off to someone else, I was in an atrocious frame of mind.
Then I was called to by another colleague a few desk’s down.
“Pavlov’s Cat when you have a sec could you come over?”
‘Christ’ I thought ‘Can’t you people do any fucking thing for yourselves?’
“Be right there” I replied with my Customer Service Grin fixed in place.
So I finished doing what I was doing and ambled over.
“Sorry to bother you” says colleague, but <insert customers name> “Wanted to have a quick word”
“Hi” they said. “You probably don’t remember me, but I was on one of your group sessions a few weeks ago”
(No shit Sherlock, 162 groups sessions, over a 1000 people seen)
“You took time afterwards to have a look at my CV as it was getting me nowhere, I made the adjustments you suggested, looked at examples on the web you mentioned and since then I’ve had three interviews, when I’d had none before.
So I just wanted to say. Thank you”
Well best beloved, I sort of now know what Saul felt like on the road to Damascus, I sort of now know why ambulance drivers, policemen, fireman, nurses and all the rest too numerous to list do their job.
After days, months of dealing with often resentful, recalcitrant, sullen and frequently abusive people. There is nothing to compare to the feeling that you may have in some small way helped someone. (and in no way am I comparing what I did to those aforementioned)
It was like being touched by God’s finger and standing in a shaft of Golden sunlight for the briefest instant in time. I’ve never had that before and I can see now why those people do it.
Could I continue to do it, based on that? Probably not, I’m a shallow person, I would need more money to do it.
But still
4 comments:
Well done.
Great post.
It's a great feeling, isn't it? Probably because it's so rare, true, but even so!
And the greater delight in it being unexpected and reversing in your emotions. Lovely feeling. Nice one PC.
and it lasted the whole day as well.
But not into the next, which is a shame.
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